Mullins Center Jobs and Internships
Mullins Center Job Application
Full-Time Positions: No Positions Currently Available
Part-Time Positions: Available
Event Staff
Operations Changover Crew
Internships: Available
Box Office Internship
Event Services Internship
Marketing Internships (Marketing, Public Relations, Sponsorship Sales and Group Sales)
Mullins Community Ice Rink Internship
Operations Changeover Crew
Mullins Center Arena Umass Amherst
Primary Responsibilities Include:
- Changing over Arena from Basketball Events, Hockey Events, Concerts and Theatre Programs to the next event.
- Light cleaning when necessary.
- Must be able to lift 50 lbs consistently.
- Must be able to work nights and weekends.
- Other duties as assigned by supervisors or management.
Qualified applicants must be able to work in a team environment. Applicants must be at least 18 years of age.
Global Spectrum is an equal opportunity employer.
Event Staff
Job Title: Event Staff
Reports to: Event Coordinator
Summary: First lines of contact between building and patrons, assuring those in attendance have an enjoyable time.
Job Functions:
Ushers: Assist patrons in finding their seats quickly and to give directions to venue facilities. Also watch the crowd during events for problems.
Door Guards: Provide security and maintain surveillance of doorways, entrances, exits, or other areas assigned.
Ticket Takers: Greet, check, direct. Receive an admission ticket or acknowledge that appropriate admission pass or credential to a specific event from a patron and allow that patron passage into the arena. Screening of patrons for cameras/video equipment and other non-permitted items.
Peer Security: Provide security for the back stage area including performer dressing rooms. Assist in crowd control and help ushers.
All other duties as assigned by Event Supervisors or management.
Qualifications:
- Must be at least 18 years old
- Flexibility to work nights and weekends a must.
- Position requires strong customer service skills with the ability to work in a team environment.
Global Spectrum is an equal opportunity employer. Reasonable accommodations will be considered for those with disabilities.
If you are interested in applying for this position please contact Leighann Forster at mceventstaff@gmail.com.
Box Office Internship
Daily Responsibilities:
- Open and close Box Office
- Prepare DTAs
- Receive reports from UCard to verify sales
- Handle customer service issues with tellers
- Assist tellers with customer transactions and answering phones
- Assist Manager with cashing out tellers and verifying sales
- Handle internal ticket requests and handicap accessible sales
- Assist Box Office Manager with complying with promoter request (reclassing seats, opening up more seats, printing comp tickets)
- Keep teller books up-to-date with events, prices, seating charts
- Reconciliations
Events Responsibilities:
- Supervise as tellers sell, addressing any issues thay may arise
- Assist Manager with cashing out tellers and verify sales
- Print audits for the event to go with DTAs
Qualifications:
- Junior/Senior (will consider underclassment with qualified experience)
- Sport Management, Finance, or Business Major
- Knowledge of computers, especially Excel a must
- Knowledge of Ticketmaster a plus, but not required
- Some form of money handling experience helpful
Available Internship/Hour Requirements:
- Internships will be offered in Fall and Spring semesters.
- Prefer full-time internship, but willing to work around 1 or 2 classes or a M/W/F internship scheudle
- Internships do not need to be taken for credit, but it is preferred.
If interested, please send cover letter and resume to Megan Mercadante via e-mail at mmercada@admin.umass.edu or mail to Mullins Center Box Office, 200 Commonwealth Avenue, Amherst, MA 01003. Please be sure to include what semester you are interested in interning.
Mullins Center Event Services Internship
One part-time position available (10-40 hours per week) during the Fall and Spring semesters
Primary responsibilities include:
- Assist with scheduling of event staff.
- Assist with event staff employment procedures and policies.
- Assist with event day procedures.
- Assist with function room responsibilities.
- Assist with inventory market research.
- Assist with event pre-settlements and settlements.
- Revise Event Staff Supervisor and Event Staff training procedure.
Requirements:
- Word processing
- Flexibility to work nights, weekends, and breaks
- Submit resume and cover letter
If interested, please send cover letter and resume to Pam Kooshkalis via e-mail at pkooshkalis@admin.umass.edu or mail to Mullins Center Box Office, 200 Commonwealth Avenue, Amherst, MA 01003. Please be sure to include what semester you are interested in interning.
Marketing Internships
Marketing internships are available in marketing, public relations, sponsorship sales, and group sales.
Primary Responsibilities:
- Support various marketing efforts for all Mullins Center events
- Draft press releases to promote events and the facility
- Create and circulate press kits and media drops
- Manage PR events and media contacts
- Assist with sponsorship sales and fulfillment of advertising contracts
- Assist with group ticket sales efforts
- Assist with grassroots efforts such as distributing fliers and hanging posters
- Various event day responsibilities
Requirements:
- Junior or Senior (willing to consider Freshman and Sophomores with experience)
- Sport Management, Marketing, Communications, Management, or Hospitality Major
- Minimum of 10-15 hours per week
- Working knowledge of Word, Excel, PowerPoint and Photoshop
- Strong writing and communication skills
- Flexibility to work nights and weekends as needed
- Submit resume and cover letter for consideration
To apply or for more information please contact Paul Dionne at 413.545.3373 or pdionne@admin.umass.edu.
Mullins Center Ice Rink Internship
Primary responsibilities include:
- Responsible for the booking and scheduling ice time for numerous UMass groups and the general public.
- Maintain and update public rink calendar on both facility website and hard copy distribution.
- Develop and execute contracts for each individual user.
- Properly maintain ice surface in practice rink as well as main arena to insure optimal ice quality.
- Weekly and monthly maintenance of the Zamboni’s.
- Monitoring rink air quality and maintaining a log.
- All general maintenance and duties assigned by the Ice Rink Manager.
Skills desired:
- Highly motivated, self-starter.
- Detail-oriented.
- Effective communication, interpersonal, and organization skills.
Requirements:
- Junior or Senior Management or Sport Management major.
- Submit resume and cover letter
To apply or for more information please contact Bobby Hollis at (413) 577-3977 or rhollis@admin.umass.edu.