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Promoter Info

Box Office Assistant Manager Internship

Primary Responsibilities:

  • Open Box Office
  • Prepare Banks for Tellers
  • Call cops to pick up deposits
  • Print AM reports (daily/monthly mopreps, summaries, refund and comp logs)
  • Prepare DTA's
  • Recieve reports from UCard to verify sales
  • Deal w/ customer service issues
  • Assist tellers w/ customers and ADA seating
  • Cash out tellers, verify sales/deposit
  • Handle internal ticket requests
  • Close Box Office
  • Deposit daily cash sales
  • Print PM reports (operator sales, journals, credit card transactions)
  • Assist Box Office Manager with promoter requests (reclassing seats, Opening more seats, priniting comp tickets)
  • Coordinate change request w/ business office
  • Keep teller books up to date w/ events, prices, seating charts

Qualifications:

  • Junior/Senior Sport Management/Finance/Business Major (will consider underclassmen w/ qualified experience)
  • Knowledge of computers, Excel a must
  • Knowledge of Ticketmaster a plus, but not required
  • Money handeling experience helpful

Available Internships/Hour Requirements:

  • Internships will be offered in Fall/Winter/Spring/Summer
  • We will be offering part-time and full-time internships
  • Must be willing to work 20-40 hours during the week plus events. Events will be paid (willing to work around one or two classes)
  • Internships do not need to be taken for credit, but it is preferred

Ideal application deadlines for the internship are as follows:

Fall            August 10
Winter       December 10
Spring        January 10
Summer    May 10

If interested please send cover letter and resume to Stephanie Vieira via e-mail at svieira@admin.umass.edu or mail at Mullins Center Box Office, 200 Commonwealth Ave., Amherst, Ma 01003. Please be sure to include what semester you are interested in interning.